Support & Help Center
Need help with FindIt? We're here to assist you with any questions or issues you may have.
Frequently Asked Questions
Download the app from Google Play Store, create an account, and start organizing your items. You can begin by creating zones (rooms) and adding boxes within those zones.
Take a photo of your items using the app, then tap "AI Analyze". Our AI will identify objects in the image and suggest storage locations. You can review and edit the suggestions before adding them to your inventory.
- Free: 10 items, 3 zones, 3 boxes per zone
- Pro: 500 items, 20 zones, 100 boxes, 3 devices
- Premium: Unlimited items, zones, and boxes, 5 devices, AI analysis
Go to the main menu and select "Export". Choose Excel format and the app will generate a file with all your inventory data that you can share or save.
Yes! All plans include cloud storage and sync. Pro plan supports up to 3 devices, Premium plan supports up to 5 devices.
Go to Google Play Store → Account → Subscriptions → FindIt → Cancel. Your subscription will remain active until the end of the current billing period.
Yes, we use Firebase (Google) for secure data storage and encryption. Your data is protected and only accessible to you. We never share your personal information with third parties.
Use the search function in the app to find items by name, category, or location. You can also scan QR codes that the app generates for each item to quickly locate them.
Contact Support
Can't find the answer you're looking for? Contact our support team:
app@findit-app.com
Use the help section within the FindIt app
We typically respond within 24 hours
App Features Guide
Getting Started
- Download and install FindIt from Google Play Store
- Create an account or sign in with Google
- Create your first zone (e.g., "Living Room")
- Add boxes within the zone (e.g., "Bookshelf", "Coffee Table")
- Start adding items to your boxes
AI Analysis Tips
- Take clear, well-lit photos for better AI recognition
- Include multiple items in one photo to save time
- Review AI suggestions before adding to inventory
- Edit item names and categories as needed
Organization Tips
- Use descriptive zone and box names
- Add photos to items for easy identification
- Use categories to group similar items
- Generate QR codes for frequently accessed items
- Export your inventory regularly as backup
Troubleshooting
Common Issues
Try restarting the app, clearing cache, or reinstalling. Make sure you have a stable internet connection for initial setup.
Check your internet connection and ensure you have a Premium subscription. Try taking a clearer photo with better lighting.
Check your internet connection and try refreshing the app. Make sure you're signed in with the same account on all devices.
Ensure you have storage permission granted to the app. Try exporting smaller sections if you have a large inventory.